Q- What about if I recommend a friend?

We recognise word of mouth as our most important way of advertising and we reward you if you do recommend a friend and they sign up. After your friend pays their first month’s fees, you will receive either a £20 gift card or 10% off your next month’s fees. You can recommend as many friends as you want!

Q – How can I get more involved with Nursery life?

We encourage you to be as involved as you can! There are lots of opportunities to take part in different events throughout the year. You may also want to consider joining our PODDS group, (Parent’s of Domi Domingo Support group.) Our PODDS are parents whose children attend our setting, who meet up on a termly basis and discuss and offer support to various parts of Nursery life.

Q- My child/family are EAL. How can you help?

Lots of children who attend our setting our EAL. This is what makes are setting so diverse and special! We have a number of staff who can speak different languages, ranging from Arabic to Spanish, so we will communicate with you in your home language initially if we can. We also have a ‘survival sheet’ in which we will ask you to write key words in your home language that we may need to use with your child in the setting.

Children pick up English very quickly and we will support them in doing this through using picture clues, sign language and simple sentences/words in our setting.

Q – I think my child has additional needs. How can you help?

We firmly believe that every child at Domi Domingo is special, and we want to encourage every child to be the best they can at anything they set out to do. This is an important ethos and message that we believe children should believe in. The first thing that we would do is get to know your child. We would listen to your concerns and note these. If your child already has outside agencies working with them, we would liaise with them and look at future support from Nursery. 

If your child hasn’t been diagnosed or has no outside agencies working with them, we would have very open and honest conversations with you – it might mean a referral to an outside agency should we have any concerns. This is called ‘Early Intervention.’ The benefit of this is that if your child needs a bit more support in a certain area, for example in their speech and language,  research shows that the earlier we get that support the better for your child in the long run. 

We would then continue to work alongside the professionals and follow their advice. This might mean different teams coming into Nursery to observe and work with your child. We will always let you know when this is happening and share all information with you. We would ask that you do the same. 

Sometimes we will put things in place in Nursery to support your child and judge that at that moment in time, no referral to an outside agency is needed. We would ask that you support us in any strategies that we have in place so there is consistency at home and at Nursery.

Q- We love your Nursery! Who should we tell?

Everybody!!!! We love to hear positive feedback from visitors who come in to see us. We would also ask that if a member of staff has done something well or made a difference to you, please tell them! The management team also love to receive emails from parents praising staff or telling us about something that you have been really pleased about. We then also share with our staff. The management team are also available should you have any other questions or comments.

Sometimes things don’t always go to plan or you may be concerned about something. Please pop in and see us or drop us an email so we can sort this out for you. 

Q- Ok, I think I want to sign up. What do I do?

Great! We can’t wait for you to join our Domi Domingo family! The first thing you would need to do is complete a registration form. You can complete a paper copy or register online. Once you have done this the manager will email you a letter of confirmation detailing which sessions you have selected, your start date, the monthly cost of your sessions, and anything you need to bring to Nursery. There will also be details on the letter of settling in sessions and a home visit if needed. Our office manager will also input your details onto our invoicing system, and you will be invoiced the registration fee of £50, (not applicable for 2yr and 3yr old funded places).  

When you attend your first settling in session we will introduce you to your child’s keyperson, and they will take the lead in the visit.