Q – Can you please tell me about the settling in process?

It is important that every child has at least two settling in sessions. 

 

At Domi Domingo, we do a very calm settling in process, based around your needs and more importantly, that of your child. For our younger children this starts with a home visit. The manager or the deputy and your child’s keyperson will come and visit you at home and begin to develop those initial relationships with your child.

Following this we ask for you to visit Nursery with your child, and for both of you to stay for an hour. This give you chance to show your child around their new room and show them that you are comfortable with the setting.

We then ask on the second visit that you bring your child and leave them for a short amount of time. Your keyperson will be able to advise on this. We gradually build the time up in the following visits until your child is in for a full session. These visits will include at least one mealtime and a sleep time if they need a sleep during the day. We don’t have a set number of settling in sessions and will do as many as needed. It is important to us that your child is fully settled and that you are comfortable leaving them!

Q- What about if my child is crying when I leave?

Please don’t worry! You can phone us anytime on 01132783104 and ask to speak to your child’s room. We will also try to update Tapestry as often as we can so you can see that your child is enjoying their time at Nursery.

Q- Can I give it a go and see if I like it?

We would prefer you not to do this. We believe that you have to be positive about Nursery right from the start so that your child can see this as a positive too. If you are not sure about your child attending, your child will pick up on that uncertainty too. Additionally there is a lot of admin work and time from staff spent settling in your child which would also be wasted.

Q – I don’t want my child to play out if it is rainy or cold or if my child has a cold/cough. Is this ok?

At Domi Domingo we play out in all weathers. Research shows us that it is unhealthier for a child to be inside, even if they have a cold, cough or some other illness.  This is true for all weathers. Fresh air and being outside is the healthiest place for them. The only exception for this is if your child had a doctor’s note stating that they needed to be kept inside.

In addition to this children at our Nursery get to explore different learning environments and learning opportunities outside that the different weather offers us. 

Q- Can I pay weekly?

We prefer you to pay monthly and we always ask for a month in advance.

In extreme circumstances we can allow weekly payments, however this must be in agreement with Emma J, (Office Manager). 

 

Q- Can my child start tomorrow?

No. We need time to process your application, look at booking patterns, do the letter of confirmation, set up Tapestry, book settling in sessions and assign a keyperson!

Q – Do you do term time only places?

We do offer term time only places, however we feel that stretched provision, (all year round places) are more beneficial for your children. This means that your child will not have nearly six weeks off in the school holidays in the Summer. This can be traumatic for children as they lose their routine. If you do require a term time only place, please let us know on registration.

Q- When are you closed?

We are closed every bank holiday and the week in between Christmas and New Year. Y. We don’t close early for staff training sessions. These happen after opening hours.

Q – What if my child prefers another member of staff to their keyperson?

All of our staff are highly trained and we offer continuous professional development to them. We expect all of our staff to be friendly towards our families and children, however children sometimes naturally gravitate towards another member of staff. If this is obvious, where we can we will change keyperson for your child. This is not always able to happen straight away – we have to bear in mind the number of key children that member of staff has already.